The staff was friendly and professional, quickly addressing any issues with our room. We received a free breakfast and a room upgrade with a fantastic view.

Felt relaxed, no complaints whatsoever.

The Staff were friendly and helpful, especially the lovely guy at reception. the swimming pool was great, although very few people were using it, just us and one other guy over the four days.

The drinks were a bit expensive, and it's a twenty five minute walk from the centre of old town caltigirone, but you can break your journey at the garden bar, which is a great little place on the via maria dei gesu.

The television was the best. We were actually able to see part of the Olympics.

The hotel is sad. It probably once was luxurious about 30 years ago but it is bad need of repair. The carpets are worn and dirty. The building is crumbling outside and blackened. Needs paint. The swimming pool has vegetation growing in many cracks. Steps down to pool are cracked. The ladder into the pool is a coming out of the cement. There are few chairs to sit poolside and they are broken ready to fall through. No bar opened. Restaurant was buffet, plenty to eat by not the best tasting. Wine was decent. Staff was friendly and tried to accommodate. No wifi free???a disappointment.

Helpful and kind staff, breathtaking view from the room, comfortable beds, large room, 5-star bathroom, ceramic decoration.

The location of this hotel was perfect for me. Being close to the center of everything made it easy for me to go out and explore this beautiful city on foot. Additionally, the hotel facilities were great with a large pool and a nice restaurant that was above average. The breakfast spread was very appealing, and I loved the written quotes that were provided every morning. The staff was kind and professional, and they made my stay more comfortable.

Nothing for me.

The staff were incredibly friendly and always willing to help. The room was clean and had a stunning view. Breakfast offered a good range of options.

The temperature in the room was difficult to control and got too hot at night. The hotel could benefit from some maintenance updates.

We had an amazing stay at this luxurious hotel. The staff were incredibly friendly and helpful, going above and beyond to make our experience memorable. The room we were given was spacious and comfortable, with a huge balcony offering a breathtaking view of the city. The bed was large and incredibly comfortable, ensuring a good night's sleep. The bathroom was like a 5-star spa, with high-quality amenities and a luxurious feel. The hotel's location was perfect, right in the center of everything, making it easy to explore the surroundings. We also enjoyed the hotel's outdoor swimming pool and sun terrace, which provided a relaxing and enjoyable space to unwind.

We highly recommend this hotel to anyone visiting this area. The staff is friendly, the rooms are comfortable and luxurious, and the hotel offers a range of excellent amenities and facilities.

The staff were very helpful and kind. Amazing location with breathtaking views. Up-to-date and efficient air conditioning. Deep and relaxing pool. Very good breakfast with thoughtful touches.

Nothing at all.

our honeymoon in caltagirone was magical. nh caltagirone villa san mauro exceeded our expectations. the breakfast was delightful and the pool provided a refreshing oasis. the spacious rooms and balcony with a stunning view made our stay unforgettable.

noisy air conditioning

The rooms at Villa San Mauro are absolutely stunning. The furniture is elegant and the space is spacious. The best part? Each room has its own balcony with an amazing panoramic view. I felt like royalty waking up to that every morning.

Personally, I found the breakfast options to be a bit limited. But hey, that's just my taste, some people might still enjoy it.

I absolutely adored the charming and cozy atmosphere of this hotel. The decoration was tastefully done, with beautiful vintage furniture and elegant touches throughout. As a senior woman, I found the general areas to be easily accessible and well-maintained, making it a comfortable and enjoyable stay for someone like me.

The only thing I wished for during my vacation was more assistance from the staff. Being a senior woman, I would have appreciated a bit more help from the youngsters working there, especially with carrying my luggage.

We had an amazing view from our double room, just like the previous guest mentioned. The location of the hotel was perfect, close to the center of town. The breakfast was delicious, and we loved the personalized quotes and treats left for us. The pool was also a great addition, especially the rooms with a balcony overlooking it.

This hotel is ideally located near the centre of everything with beautiful views of the mountains from balconies. The restaurant quality was above average and there was a very good restaurant just a 5-minute walk away. Rooms were spacious, the bathrooms were very nice, staff were friendly and breakfast was good. The pool was well-maintained with few people around it.

The building showed some wear and tear.

Spacious and clean rooms with comfortable beds. The breakfast had a variety of options, including fresh local fruits. The hotel's location was perfect, just a short walk from the city center where you can find lovely shops and restaurants to explore.

The decor felt outdated and could use some modernization. The staff could have been more informative about local transportation options and sights to see.